Privacy Policy for Awsom Crafts
Effective Date: 17 March 2026
At Awsom Crafts , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, contact us, or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through third-party payment providers)
- Any information you voluntarily provide to us
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products and services
- Communicate regarding purchases and customer support
- Improve our website and customer experience
- Send promotional communications (where permitted by law)
- Detect and prevent fraud or unauthorized activity
- Comply with legal and regulatory obligations
3. Payment Processing
We do not store complete payment card details on our servers. Payments are processed through trusted third-party payment providers that maintain their own security and privacy standards.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze website traffic and performance
- Support advertising and marketing efforts
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information with:
- Payment service providers
- Shipping and courier companies
- Website hosting and technology providers
- Marketing and analytics service providers
- Government authorities or regulators where required by law
Information is shared only when necessary to provide our services or comply with legal obligations.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Meet legal, tax, accounting, and regulatory requirements
- Resolve disputes and enforce our agreements
8. Your Rights
Subject to applicable laws, including the Protection of Personal Information Act (POPIA) in South Africa, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with the relevant regulatory authority
9. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage users to review the privacy policies of any external websites they visit.
10. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Awsom Crafts
Email: info@awsomcrafts.com
Website: https://awsomcrafts.com
By using our website, you acknowledge that you have read and understood this Privacy Policy.
